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We are the customer declaration

We are the experts for success through customer focus.



https://www.youtube.com/watch?v=boT2Mmob85g&t=150s



Our customers have recognised that the greatest lever for sustainable success lies in the focus on the customer. Therefore, it is important for them to really understand their customers and find out what they really want.

At StraightONE, we understand what makes your customers tick and what needs lie behind their behavior, but understanding alone is not enough for us because we know what shortcuts and behavioral patterns the customer uses to satisfy their needs. With the help of scientific methods and findings from Behavioral Economics, we know exactly what you as a company need to do to build products and services that your customers really want.

At StraightONE, we don't simply provide our clients with customer information. We show companies what their customers really need and want. In doing so, we are essentially guided by the actual behavior of your customers - and not just by attitudes and opinions. After all, the decisive factor is what your customers actually do in the end, not what they would like to do.

But above all, we show what the company needs to do in concrete terms to create real added value for your customers. Because in the end we all - companies/customers and we at Straight.one - have the same goal:

We want to develop products that give your users the best possible benefit and inspire them.

What makes us different?


Clearly: The focus on implementation - the fact that we think from the result and have the implementation in mind from the beginning.


What is decisive for us is how your customer does - and how that fits in with what he says. This enables us to find out not only why your customer acts this way, but also how he proceeds in concrete terms. These behavioural patterns shown by the customer - we call them effects - provide decisive indications as to which behavioural-economic success strategies (=nudges) make sense in order to achieve the goal you desire.


For us at StraightONE, it is always about what you as a company can do with the findings afterwards - what really helps your company. Just make it matter.


Our customers have recognized that the greatest lever for sustainable success lies in focusing on the customer. Therefore, their central quality criterion is how well their service meets the needs and wishes of their customers.


We at StraightONE do not simply provide our clients with customer information. We show companies what their customers really need and want - but above all, we show them what the company needs to do in concrete terms to create real added value for their customers. Because in the end we all - companies/customers and we at Straight.one - have the same goal:


We want to develop products that give your users the best possible benefit and inspire them.

Is that what you want? Contact us for a non-binding preliminary strategic discussion.

Outtakes

https://youtu.be/H-2zrhtj1Ag

Kontakt


StraightONE GmbH
Fürther Straße 54
90429 Nürnberg


(0049) 911 2177 380


mail@straight.one

Gratis Minikurs

Register now for the free online mini course: Behavioral Economics Effects
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